INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will the apparel or bag I receive look exactly like the one in the picture?

The apparel and bag you see in our product images is a true representation of what you’ll receive. However, due to natural variations in fabric texture, dyeing processes, and minor differences in monitor color calibration, there might be slight visual discrepancies. Rest assured, the overall style, size, and quality will match the description.

Where can I find the care instructions for my apparel or bag?

Care instructions are included with your apparel or bag shipment in paper form. Additionally, you can access digital versions on our website. Simply go to the product page of the apparel or bag you purchased, and look for the "Care Instructions" link.

How can I return an apparel or bag if I'm not satisfied?

If you wish to return an apparel or bag item, please contact our customer service within 15 days of receiving your order. Provide your order number and the reason for return. We'll guide you through the return process, which may involve arranging for pick - up or providing a return shipping label, depending on the circumstances.

Will out-of-stock apparel or bag items be restocked?

We offer shipping to most residential and commercial addresses. During the checkout process, you can enter your shipping address, and our system will confirm if delivery is available to that location.

Where can I have my apparel or bag order shipped?

We offer shipping to most residential and commercial addresses within. During the checkout process, you can enter your shipping address, and our system will confirm if delivery is available to that location.

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